Built for businesses that have outgrown ‘figure it out as we go’
Whether you need a full systems overhaul, ongoing operational leadership, or expert coaching to level up your ops — we can help.
Our support is a great fit if…
→ You lead a growing professional service business — we specialize in firms like consulting practices, training companies, coaching agencies, and marketing or creative agencies, though we work with service-based businesses across many industries
→ You're generating consistent revenue and ready to invest in building the operational foundation that gets you to the next level
→ Your team is capable, but no one truly 'owns' your systems — so everyone works in their own way, nothing is centralized, and no comprehensive process ever gets built
→ You've tried to implement a project management tool before and couldn't get your whole team using it the same way
→ You believe that a well-run business is a competitive advantage — and you're ready to build one
If you're pre-revenue or in early startup mode, we're probably not the right fit yet — but we're happy to point you in the right direction.
Fractional Ops Leadership
Think Project Managers / Chief Operating Officer / Integrator…
Embedded operational leadership — without the full-time hire.
You don't need a VA. You need someone who can own the operational layer of your business — drive initiatives, hold the team accountable, and make sure the strategy actually gets executed.
That's what this is.
What's included:
→ 5–20 hours per week of embedded operational leadership, scoped to what your business needs
→ Quarterly initiative ownership — we drive priorities from planning through to completion
→ Project management tool ownership — ongoing configuration, maintenance, and optimization so your system stays current as your business evolves
→ Team oversight — we keep execution on track, surface blockers early, and hold the team accountable without micromanaging
→ Meeting facilitation — structured, high-ROI meetings that people leave with clarity and clear next steps
This engagement works best for founders and CEOs who are ready to get out of the weeds — and willing to hand the operational layer to someone they trust.
Systems Consulting
For firms that are ready to build an operational foundation that actually holds.
You've got a good business. What you're missing is a system for running it. Decisions get made in DMs, priorities live in people's heads, and your project management tool — if you have one — isn't being used the same way by everyone on the team.
We fix that — without tearing down what's working. We assess your current state, identify exactly where the friction is, and build on the foundation you already have. What's working stays. What's creating drag gets overhauled.
Tell us where things stand. We'll tell you if and how we can help.
What's included:
→ Operational Audit — a thorough assessment of your current systems, tools, workflows, and team structure to identify where things are breaking down
→ Systems Design — we map out the operational infrastructure your business needs and design a long-term solution built around how you actually work
→ Project Management Tool Build — full configuration in your tool of choice: Ex: Asana, ClickUp, Monday, or Teamwork. We specialize in these platforms but are well-versed in various AI tools and CRMs— our approach ensures a cohesive tech-stack
→ SOP Development — we document your core processes so they live in the system, not in someone's head
→ Team Training & Rollout — we lead the rollout and train your team, so adoption actually happens, not just the setup
This isn't a recommendations deck you'll file away. It's a built, trained, functioning operational system — ready to run.
Operator + Integrator Coaching
For the person running the operational side of a growing business — and ready to do it at a higher level.
The integrator, the COO, the director of ops, the chief of staff — whatever the title, this is the person who keeps everything moving. They're often the most important person in the room and the least supported one.
This coaching program is built specifically for operators in that seat. Not generic productivity or leadership coaching repackaged with a new label — but expert guidance, practical frameworks, and a peer community for the people who actually run things behind the scenes.
What's included:
→ 1:1 coaching and mentorship with Backstage Ops Founder, Kara Barnes, with 10+ years of operational leadership experience
→ Structured frameworks for diagnosing and solving the real challenges operators face — team dynamics, execution gaps, tool adoption, and leadership clarity
→ Deep PM tool expertise — specific, high-level guidance on Asana, ClickUp, and other platforms
→ A curated peer community of operators and integrators at a similar stage
→ Accountability and momentum between sessions
Whether you're stepping into an operational role for the first time or a seasoned operator looking to sharpen your edge and expand your toolkit, this is the support structure most people in this role never get.
Meet our Consulting Team
Operations experts. Strategic partners. Growth catalysts. We design systems that support your vision and lead the projects that move your business forward. From holding teams accountable to running high-efficiency meetings, we handle the operations so you can focus on the big picture.
The Ops Community
Behind every strong operation is someone doing the day-to-day work of holding priorities, managing details, and translating vision into execution. That role can be powerful… and isolating.
The Ops Community is a professional development space designed to support the COOs, operators, and integrators working alongside visionary thought-leaders.
Members gain access to:
Ongoing coaching and skill-building
Real-world frameworks for running complex businesses
Peer connection with others in similar roles
Guidance from experienced leaders in this space
Operators + Integrators—
Sign up to learn more about our community!
Ready to take your systems
to the next stage?
Let’s get aligned!
Schedule a call using the calendar options found here or send us a note using the button, below.
Let’s boogie!